What is DCEX?
DCEX is a marketplace for cryptocurrencies based in San Francisco, USA. We are a FINCEN registered digital currency platform which is available to global investors in addition to those in the United States. Utilizing a user-friendly interface our clients can trade seamlessly with minimized slippage ensured by a deep order book, while benefitting from some of the lowest fees in the cryptocurrency space.
How do I sell and buy cryptocurrencies at DCEX?
After sending XRP or other cryptocurrencies from your wallet or from another exchange, you can trade that currency for the other types of digital assets that are offered at DCEX.
Which currencies can I deposit or withdraw at DCEX?
Currently, we offer Ripple (XRP), Bitcoin (BTC), Bitcoin Cash (BCH), Bitcoin Gold (BTG), Ethereum (ETH), Ethereum Classic (ETC), Litecoin (LTC), EOS, IOTA, Monero (XMR), Tron (TRX), DASH, Zcash (ZEC), OmiseGO (OMG), VeChain (VEN), and TrueUSD (TUSD).
You can deposit these cryptocurrencies from your wallet or transfer from another exchange and you can withdraw them from DCEX in the form you wish.
XRP/USD trading may be supported for institutional clients.
What type of orders are supported?
Currently, we offer trading using Market, Limit, and Stop-Limit orders.
What fees does DCEX charge?
We offer the most competitive maker-taker fee structure in the industry across all assets we have available for trading – you can find the trading fee schedule. Depositing cryptocurrency at DCEX is free while a variable fee is charged for withdrawals – you can find the full deposits/withdrawals and trading fee schedule here.
How do I start trading at DCEX?
It is simple and free to create an account and start trading at DCEX. You can open an account here by completing the brief sign-up form and confirming your email address. After depositing cryptocurrency you can begin trading.
How do I verify my account at DCEX?
Once you have created an account you can proceed to verifying it. There are several levels of verification corresponding to different deposit/withdrawal limits. You can view the verification levels here.
Why do I have to provide personal information to DCEX?
We are a regulated cryptocurrency marketplace based in the United States. We strive to protect our clients and the community against fraud and market manipulation. To be compliant with KYC/AML regulations, we collect and securely store the personal information needed to conduct business in accordance with US laws.
How do I make my account more secure at DCEX?
We strongly recommend to all our clients to activate Two-factor authentication after they create their account. The use of strong passwords is also highly encouraged.
Our site supports Google Authenticator, which can be downloaded to your mobile device from the App store links below.
or iPhone / iOS version. Select the correct link for your device and then install the app.
Once you are logged in to DCEX, under the Security Settings menu switch the 2-Factor Authentication button to on, and then click the update 2-FA button. Log-out, and the feature should now be active.
If you still have questions or need further assistance, do not hesitate to write us an e-mail at email@example.com or visit our Contact Us page and we will make sure to help you as fast as possible.